Terms and conditions

Sales- and delivery conditions

Privacy policy

Cookie policy

Contact SOBY

Invoices and payment details are increasingly being used in digital fraud attempts, where fraudsters seek to imitate legitimate communication from companies and business partners.

To support secure communication regarding invoices and payments, we have compiled the following guidelines for communication from SOBY.

• SOBY will never request payment to a foreign bank account.
• Account numbers or other banking details will not be changed without prior dialogue.
• Communication will always take place through our usual channels.
• Payment terms will not be changed without prior dialogue and reasonable notice.
• We do not send requests that require immediate action.
• Invoices are issued during our normal business hours.

We encourage customers and business partners to contact us if they have any doubts about the authenticity of emails, invoices, payment details or similar communications. We are always happy to confirm that a communication originates from SOBY.